Privacy Policy for fabric-board.com
1. Introduction
At fabric-board.com, we value and respect your privacy. We are committed to protecting your personal data and ensuring transparency in how it is collected, processed, and used. This Privacy Policy outlines our data practices and affirms our dedication to compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended.
2. Scope of this Policy and Data Controller Responsibility
This Privacy Policy applies to all data collected via our website, https://fabric-board.com, and any related services. For the purposes of applicable data protection laws, fabric-board.com acts as the Data Controller in relation to the personal data we collect. If you have any questions about this policy or your data, you may contact us at: [email protected].
3. Categories of Data Processed
We collect and process various categories of personal data to provide and improve our services:
a) Usage Data:
Information automatically collected when you visit fabric-board.com, including your IP address, browser type, operating system, access times, referring URLs, pages visited, session duration, and interaction behavior.
b) Account Data:
Information you voluntarily provide when creating an account or completing a transaction, such as your full name, postal address, email address, and telephone number.
c) Profile Data:
Details derived from your interactions and preferences, including purchase history, saved products, user behavior, wish lists, and browsing preferences.
d) Communication Data:
Communications you send to us, including customer support requests, feedback, contact inquiries, and responses to surveys.
e) Technical Data:
Information about the devices and systems you use to access our services, such as device type, unique identifiers, system configurations, plug-ins, operating systems, and the software platform.
f) Transaction Data:
Data related to purchases made through fabric-board.com, including payment method (excluding full card details), billing/shipping addresses, order details, and fulfillment history.
g) Preference Data:
Data concerning your consent preferences for marketing communications, newsletter subscriptions, and information inferred about your product interests.
4. Legal Bases for Processing
Our collection and processing of data are based on lawful grounds under the GDPR and CCPA. These include:
– Performance of a Contract: To fulfill obligations related to your purchases and account management.
– Legitimate Interest: For purposes such as improving our services, analytics, and fraud prevention.
– Consent: Where legally required, especially for marketing communications and the use of certain cookies.
– Legal Obligation: To comply with applicable laws, legal proceedings, or regulatory obligations.
5. Your Rights
Subject to applicable law, you are entitled to the following rights regarding your personal data:
– Right of Access – To request information about how your data is processed, and to obtain a copy.
– Right of Rectification – To correct incomplete or inaccurate data.
– Right to Erasure – To request deletion of your data where no longer necessary, subject to legal requirements.
– Right to Restrict Processing – To limit how your data is used in certain circumstances.
– Right to Data Portability – To receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object – To object to processing based on legitimate interests or for direct marketing.
– Right to Withdraw Consent – To withdraw any consent provided for data processing activities.
CCPA-Specific Rights for California Residents:
– Right to Know – About the categories and specific pieces of personal data collected and used.
– Right to Delete – To request deletion of personal data collected.
– Right to Opt-Out – Of the sale of personal data, where applicable.
– Right to Non-Discrimination – For exercising any of these rights.
To exercise any rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
– Data encryption during transmission and storage
– Secure server hosting and firewall protection
– Role-based access controls and password policies
– Routine backups and system resilience protocols
– Staff training and confidentiality commitments
While no online platform can guarantee absolute security, we actively monitor and improve our defenses to safeguard the integrity of user data.
7. International Transfers
If your data is transferred outside of your country of residence, such transfers will be subject to adequate safeguards as required by applicable law. This includes reliance on European Commission Standard Contractual Clauses or similar data protection mechanisms approved by competent authorities. By using fabric-board.com, you acknowledge and agree to these data transfer practices.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal, regulatory, and contractual obligations:
– Usage Data: Up to 12 months from collection
– Account Data: Retained as long as the account is active, and for up to 5 years thereafter
– Profile and Preference Data: Up to 3 years since last activity
– Communication Data: Up to 3 years following last correspondence
– Technical Data: Up to 12 months
– Transaction Data: Retained for tax and financial reporting for up to 7 years
Upon expiry of retention periods, data is securely deleted or anonymized.
9. Cookie Policy
fabric-board.com uses cookies and similar technologies to enhance your browsing experience. Categories of cookies used include:
– Essential Cookies: Required for site functionality and user authentication.
– Functional Cookies: Support user preferences and personalized settings.
– Performance and Analytics Cookies: Help us understand how users interact with the site by collecting anonymous usage statistics (e.g., Google Analytics).
– Marketing Cookies: Used, with your consent, to deliver targeted advertisements based on your interests and behavior.
10. Cookie Management and Compliance
Upon your first visit to fabric-board.com, you are presented with options to accept or manage your cookie preferences in accordance with GDPR and CCPA requirements. You can modify or withdraw consent at any time using the Cookie Settings link in our website footer or by adjusting your browser settings. Opting out of non-essential cookies may affect site functionality.
11. Children’s Privacy
fabric-board.com does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected data from a child, we will delete it promptly. Parents or guardians who believe their child may have provided personal data are encouraged to contact us immediately at [email protected].
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technological advances, or our business practices. All changes will be posted on this page, and where appropriate, we will notify users via prominent notices on our website or direct communication channels.
13. Contact
If you have any questions, concerns, or requests about this Privacy Policy or how your personal data is handled, you may reach us at:
Email: [email protected]
Website: https://fabric-board.com
We are committed to protecting your privacy rights and complying with all applicable data protection laws. If you believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.
We thank you for trusting fabric-board.com with your information.